CUSTOMER SERVICE
RETURNS & REFUNDS
How returns work at TAGMART, and which details are still to be confirmed.
RETURN PROCESS
To start a return, contact our team with your order number and the item you would like to return. We will confirm the next steps with you directly.
Specific policy details will be confirmed when TAGMART’s final store policies are connected.
ELIGIBILITY
Items should be unused and in their original condition with all packaging where possible. Exact eligibility rules, including any return window, will be published with TAGMART’s final store policy.
Specific policy details will be confirmed when TAGMART’s final store policies are connected.
REFUNDS
Approved refunds are issued to the original payment method. Processing timelines depend on the payment provider and will be confirmed once payments are connected.
DAMAGED OR INCORRECT ITEMS
If an item arrives damaged or is not what you ordered, contact us with your order number and a short description, along with photos where possible, and we will resolve it with you.
CONTACT
Our team is the fastest route to a resolution for anything return-related.